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Home keyboard_arrow_right Jobs in India keyboard_arrow_right Fresher Jobs keyboard_arrow_right Fresher Jobs in Hyderabad keyboard_arrow_right Technical Support Engineer
Spoors Technology Solutions India Pvt Ltd.

Technical Support Engineer

Spoors Technology Solutions India Pvt Ltd.

0 - 0 Years   |   1.2 - 1.8 LPA   |   Hyderabad
Expired
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Job Description

About The company

Spoors Technology Solutions Pvt Ltd is India’s First Self Service Mobile + Cloud Integrated platform for managing  field teams with support for all local Languages Spoors EFFORT(Effortless Field Force Optimization and Reporting Toolkit) is a : Mobile enabled Cloud solution No Setup and Provisioning Time.
Specialties:
- Field Force Organising and Reporting
- Mobile Backup solutions
- Fleet Tracking
- Mobile Device Management.

Website-  www.Spoors.in

 Desired experience- Fresher

Job Location: Madhapur(Hyderabad)

Course Specialization- B.Tech/B.C.A/MCA

Batch-2014/15/16

Salary-INR 1.2 LPA TO INR 1.8 LPA (Depending upon candidate’s performance during interview)

Probation Period- 6 Months

Bond- 1 Year

Date of Joining- Immediate

Interview Process-

1. Aptitude (Multiple choice Questions)

2. HR Round

3. Technical Rounds.

Tentative Interview Date*-Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

- Take ownership of customer issues reported and see problems through to resolution

 - Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

 - Follow standard procedures for proper escalation of unresolved issues.

 - Provide prompt and accurate feedback to customers.

 - Ensure proper recording and closure of all issues.

 - Document knowledge in the form of knowledge base tech notes and articles.

 - To provide enterprise level technical support to our customers via phone, web, email, chat,ticketing  and other

 support channels as required.

Skills Required:

- Good Communication Skills and Listening skills.

- Should know three languages English,Hindi,Telugu.

- Candidate must be flexible to Work on Shifts.

- Problem-solving skills.

- Familiarity with operating systems, backup software and database.

 


Education:

B.Sc.(Hons.), B.Tech/B.E., M.Tech./M.E.

Work Experience:

0 - 0 Years

Salary

1.2 - 1.8 LPA

Industry

IT
Expired
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